Safer decisions.
For your travel team.
Practical security training for travel teams. Build confidence with WhatsApp, bookings, supplier payments and customer information.
Explore all training- Who it’s for
- Travel teams & operations managers
- How we teach
- Live sessions, shaped around you
- Take it back to work
- Practical guidance & clear responsibilities
Build understanding.
Put it into practice.
- 01
Understand your account responsibilities
Explain how account ownership, registration and platform-specific verification relate to your role, using demonstration accounts.
- 02
Practise the payment decision
Rehearse a changed supplier-payment or suspicious booking request with an independent check and the company’s actual approval process.
- 03
Leave with an owner and next step
Report concerns promptly and leave with named action owners, an honest status and a clear next step.
Try the work.
Explain the decision.
Explore a few examples. We adapt the session to your questions, experience and tools.
01The hotel supplier’s payment change
A fictional hotel supplier asks the team to use different payment details for an upcoming booking. The message says rooms will be released unless payment arrives today.
Try it. Pause the change, identify the independently trusted supplier contact and name who verifies and approves the payment under your procedure.
02The booking-platform support request
A fictional message claims a booking account will close unless a staff member shares a registration code with support.
Try it. Explain what stays private, how to reach the platform or company’s known support route and who should receive an internal report.
03The manager’s action review
The workshop raises a question about who owns a shared business account. A manager says they think the settings were checked last month.
Try it. Record the responsible owner, the evidence still needed, an honest action status and a follow-up date.
The session ends.
The practice continues.
Practical guidance and next steps to keep using afterward.
Participant handbook
Preparation & joining guide
Manager action sheet
Learning check & follow-up
A few useful
answers.
Can we book training on its own?
Yes. Training is an independent service. No development, testing or support subscription is required.
How is the session arranged?
We agree the topics, group size, format and timing around your learning needs.
Do we need technical experience?
We adapt the explanations and exercises to your starting point, with time for questions.
Start with your team.
Make the learning relevant.
Tell us who’s taking part and what they need help with. We’ll shape the session together.